What Does Admission at Jintara Look Like?
Admission at Jintara Rehab is designed to feel calm, private, and medically safe from the first contact. We care for about 10 adults at a time. Everyone has a private room on a quiet riverside property in Chiang Mai. If detox is needed, it happens on site with psychiatrist oversight and 24/7 awake nursing.
- Your first call is with our founder, not a call center
- Every conversation is confidential with no pressure
- A clear path from your worry today to your first night of safe care
Fully Licensed Facility
Simple 5 Step Process From Enquiry to Arrival
From your first message to your first night at Jintara, the process is designed to be straightforward and stress-free. Here is what to expect at each stage.
- Step 1. Confidential Enquiry (Day 0): Send a message via WhatsApp, email, or call us. Our founder, not a salesperson, will reply, usually straightaway. We start with a calm, confidential conversation about your needs.
- Step 2. Clinical Safety Check (Day 0-1): We review your substance use and medical history to ensure we are the safe choice for you. You are welcome to include a partner, family member, or your doctor in this discussion.
- Step 3. Plan and Deposit (Day 1-2): We confirm your admission date and program length (typically a 4-week foundation). We explain exactly what is included in the fee. You pay a deposit to secure your private room.
- Step 4. Travel Support (Day 1-5+): We help you select the best flights to Chiang Mai and answer any visa questions. We send you a clear list of what to pack so you feel prepared.
- Step 5. Arrival and Care (Day 1 on site): Our driver meets you at the airport arrival gate. At the center, we check your vitals and screen for substances. If you need detox, the medical protocol starts immediately with our 24/7 nursing team.
There is no hard sell at any stage. If Jintara is not the right fit, we will tell you honestly and help you find a better option.
What to Pack?
Packing does not need to be stressful. Think of it as getting the basics in place so you can land, hand things over, and move straight into care without worrying about what you forgot.
You do not need special clothes or equipment. Focus on comfort, safety, and the few key items that help the team look after you properly. Below we break packing into four simple categories so nothing gets missed.
- Essential documents: Passport, travel insurance, flight details, emergency contacts, and any medical records. Keep these in your carry-on bag.
- Medications and health items: All current prescriptions in original packaging, a written medication list, glasses or contact lenses, and any dental retainers.
- Clothing and personal items: Light, modest clothes for warm weather, exercise gear, a thin jacket for air-conditioned areas, basic toiletries, and a few comfort items.
- Things you can buy here: Chiang Mai has modern malls, pharmacies, and supermarkets. Anything you forget can be picked up within a short drive of the center.
We provide bedding, towels, and regular laundry. If you are unsure about anything, get in touch with the Admissions team before you fly.
Essential Documents
Keep these in your carry-on so they stay with you throughout the journey. Having your paperwork sorted before you fly means one less thing to think about on arrival day.
We will keep your passport and any valuables secure in a safe during your stay. You only need a small amount of cash for the journey itself.
- Passport: Valid for at least six months from your travel date. We keep it secure during your stay and return it when you leave.
- Travel insurance: A printed or digital copy along with your flight itinerary. Make sure your policy covers medical treatment abroad.
- Emergency contacts: Written contact details for family members, your home doctor, and anyone you want us to be able to reach if needed.
- Medical records: Digital or printed copies of recent lab results, hospital discharge letters, or psychiatric notes. These help our medical team plan your care from day one.
- Payment method: A bank card or credit card for incidentals. Do not bring large amounts of cash. We have a safe for valuables and you only need a small amount for arrival.
If you are missing any documents, let the Admissions team know before you fly. We can often work around what you have and collect the rest later.
Medications and Health Information
Bring everything the medical team needs to keep you safe from day one. Getting this right before you travel means our nurses and psychiatrist can review your history the moment you arrive.
If you are unsure whether to bring something, ask the Admissions team. It is better to over-pack medication than to arrive without something you need.
- Prescriptions: All current medications in their original labeled containers. Do not repackage pills into daily organisers for travel.
- Medication list: A written list with drug names, doses, frequency, and your prescribing doctor's name. This saves time during your medical intake.
- Vision and dental: Glasses, spare contact lenses, lens solution, and any dental retainers or night guards you use regularly.
- Prohibited items: No loose pills, non-prescribed medication, or vapes. Vaping is illegal in Thailand and devices will be confiscated at customs.
- Supplements: Only new, unopened containers. Thai customs may question open supplement bottles, and our medical team needs to verify contents.
Our psychiatrist reviews your full medication history on arrival and adjusts your regime if needed. Nothing changes without your knowledge and consent.
Clothing and Personal Items
Pack light, comfortable clothes for warm weather. Chiang Mai is tropical year-round with temperatures between 25 and 35 degrees Celsius. Evenings and air-conditioned spaces can feel cool, so bring one light layer.
We provide bedding, towels, and laundry service, so you do not need to overpack. Most clients find that a week's worth of clothes is plenty.
- Daily clothes: Light t-shirts and shorts or long pants. Shirts are required outside pool areas out of respect for other clients and staff.
- Exercise gear: Sneakers or trainers and gym clothes. The program includes daily movement sessions, gym time, and optional yoga.
- Swimwear: Modest swimwear for the pool. The pool area is shared and we ask clients to be respectful of others.
- Light layer: A thin jacket, hoodie, or jumper for cool mornings, evening breezes, and air-conditioned therapy rooms.
- Toiletries: Toothbrush, toothpaste, deodorant, sunscreen, and any personal care items you prefer. Basic supplies are available locally if you forget anything.
- Comfort items: Books, journals, photos, a computer or tablet. These can help during downtime. Your therapist may suggest limiting screen time during certain hours.
Do not worry about packing perfectly. If you arrive and realise you need something, Chiang Mai has everything from international pharmacies to modern shopping malls within a short drive.
Buying Essentials in Thailand
Chiang Mai has almost everything you are used to at home. If you forget something or need to pick up extras, there are plenty of modern options nearby. Most international brands are available.
During weekend outings, clients often visit local malls or markets. Staff can also help you order items online for next-day delivery if you prefer not to leave the center.
- Major malls: Central Festival, Central Airport Plaza, and MAYA Lifestyle Shopping Center are all within 20 minutes of Jintara. They carry international clothing, electronics, and personal care brands.
- Supermarkets: Rimping (quality imports), Tops, Lotus, Makro, and Big C stock everything from Western food brands to toiletries and household items.
- Pharmacies: Boots and Watsons carry familiar products at reasonable prices. Local pharmacies often stock prescription items that require a prescription at home.
- Convenience stores: 7-Eleven and Family Mart are on almost every street. They stock snacks, drinks, basic toiletries, phone chargers, and SIM cards.
Thailand is an affordable country and most everyday items cost less than in Western countries. If you need something specific, the Admissions team can check availability before you fly.
Travel and Private Airport Pickup
Many clients arrive tired and anxious about the journey. We keep travel simple and private so you can move straight into care without additional stress.
Our admissions team will talk you through the best flight options, answer visa questions, and make sure someone is waiting for you the moment you land.
- Private, discreet pickup: A Jintara staff member meets you at Chiang Mai Airport (CNX) at the arrival gate. The car is unbranded, and no one at the airport will know you are going to rehab.
- Short transfer time: The drive to Jintara is usually around 20 minutes. You do not share the car with anyone outside your own party, so you can decompress after the flight.
- Help with flights: Admissions can talk through flight options, layover connections, and arrival times so your travel day feels manageable. Most clients fly via Bangkok (BKK or DMK) with a short domestic connection.
- Visa guidance: Many visitors can enter Thailand without a visa for a set period. Others need to apply before flying. We explain common options based on your passport and you confirm with your local Thai embassy or consulate.
If you are nervous about travelling alone, that is normal. Many of our clients felt the same way. The team will stay in touch by WhatsApp throughout your journey so you never feel stranded.
Your First Day At Jintara
Once you arrive at the center, the focus shifts to helping you settle in. The first day is about medical safety, getting comfortable, and understanding how things work.
There is no pressure to start therapy on day one. We want you to feel safe, rested, and oriented before any clinical work begins.
- Arrival and welcome: You are greeted by our nursing team with water or tea. We help with your bags and show you to your private room so you can settle in.
- Bag and safety checks: We check your bags so no drugs or alcohol enter the center. This is for your protection and the safety of other clients. We explain the process before we begin.
- Vital signs and screening: We take your blood pressure, pulse, temperature, and weight. A urine drug screen tells us what is in your system so we know any potential risks.
- Consent and privacy: We review the consent forms with you in plain English. You choose exactly who we can talk to, whether that is a partner, parent, doctor, or no one at all.
- House rules and tour: We walk you through the main rules, including smoking areas, meal times, and internet access. Then we show you the dining area, pool, gym, therapy rooms, and the nurse station.
By the end of your first day, you will know your way around the centre, have met the nursing team, and have a quiet room to rest in. Most clients say the hardest part was getting on the plane.
Your First 48 Hours at Rehab in Thailand
The first two days are about medical safety, rest, and starting gentle contact with the clinical team. We do not rush you into a full schedule.
Most people notice that shakes or anxiety begin to ease within the first few days. The combination of medical support, routine, and a calm environment helps your body start to settle.
- First night and detox (Day 0 to 1): The nurse records your medications and our psychiatrist or doctor reviews your history. If you need detox for alcohol or drugs, the plan starts immediately. A nurse is awake all night.
- Day 1, settling in: Morning health check with the nursing team. You meet your focal therapist to talk about your goals and what brought you here. If you feel well enough, you can join a gentle group session.
- Day 2, medical tests: Jintara pays for a full health check at the nearby Bangkok Hospital. Tests usually include blood work, comprehensive labs, liver and kidney function, and an EKG for your heart if needed.
- Results and treatment plan: Your medical results come back quickly and are reviewed by the psychiatrist and your therapist. This gives the team a complete picture to guide your treatment plan going forward.
By the end of day two, you will have a clear medical picture, a therapist who knows your story, and the beginnings of a daily routine that balances treatment, rest, and recovery.
How to Begin Your Recovery Journey with Jintara?
Your first call is with our admissions team and the center's owner. We confirm clinical fit, review addiction issues and medical history, and arrange travel logistics. We answer questions about our alcohol addiction treatment, how our drug rehab program is delivered, mental health support, and holistic treatment.
To make the most of the conversation, it helps to have a few things ready. But if you do not have everything, that is fine. We can work with what you know.
- Medications: A list of current medications, doses, and any known allergies. If you are on psychiatric medication, include the prescribing doctor's name.
- Medical records: Notes on recent hospital stays, diagnoses, blood work, or test results. Even informal notes help us prepare for your arrival.
- Travel documents: Your passport details and an idea of when you could travel. We can help with flight options once we know your preferred dates.
- Treatment history: Past treatment services, outpatient programs, or previous rehab stays. This helps us understand what has worked before and what has not.
- Questions for us: Write down anything you want to ask. There is no such thing as a silly question when it comes to your care or your family's concerns.
There is no obligation to commit. The goal is to give you clear information so you can decide what feels right for you and your family. We respect your privacy and keep your information confidential.
Talk with Our Admissions Team
Admissions FAQ
Common Questions About Admissions to Rehab in Thailand
Below you will find the main questions our Admissions team are asked about the intake process, travel, and what to expect when you arrive at Jintara.
Most people move from their first call to arrival within a few days. It depends on room availability (we care for about 10 clients at a time), your travel logistics, and whether any pre-arrival medical steps are needed.
If the situation is urgent, we do our best to fast-track the process. In some cases, clients have arrived within 48 hours of their first call. The admissions team stays in contact throughout so you know exactly where things stand.