Question 1

Is detox safe at Jintara?

Accepted Answer

Detox at Jintara is managed on site for adults who can be treated safely in a residential rehab setting. Nurses are awake and present all night and all day. A psychiatrist is involved in medication selection, dose changes, and symptom review. Monitoring covers vitals, comfort, nutrition, hydration, and sleep. Breath alcohol or urine screening is used when needed to keep the environment safe. If signs point to risk that requires hospital-level care, escalation is immediate through prearranged pathways. Once symptoms settle, you transition into individual therapy and CBT skills groups without leaving the centre, which protects the rhythm of your first week. Do not attempt to withdraw alone. If you are unsure whether your case fits on-site care, speak with admissions so the clinical team can assess your recent use and medical history.

Question 2

Is Jintara an accredited rehab?

Accepted Answer

Yes. Jintara holds national accreditation for its drug treatment and rehabilitation processes, assessed on site by an independent government survey team and held to the standard Thailand applies to its hospitals. It is one of only six private rehabs in Thailand to hold it.

The accreditation confirms that the clinic's clinical systems, staffing, safety and record-keeping meet that national standard. It is not a promise about any one person's recovery, and we are careful never to imply that it is.

Question 3

What does the accreditation actually change for my family?

Accepted Answer

It takes the things you cannot easily check yourself, detox safety, medication handling, staff qualifications, patient confidentiality and aftercare, and has them inspected against a national standard rather than simply claimed. For a family deciding from overseas, that is independent proof the clinical foundations are sound before anyone arrives. Holding the standard is the floor. The reason families choose Jintara over the larger facilities that also meet it is the boutique model: a maximum of ten clients, owner-led admissions, and around-the-clock nursing.

Question 4

Are rooms private and what facilities will I have?

Accepted Answer

Each client has a private ensuite room with daily housekeeping. Private space helps sleep return and gives you time to complete brief therapy assignments without distraction. Rooms include a comfortable bed, private lounge, kitchenette, massage studio, balcony, and a bathroom with hot water, as well as 3 air conditioners and an air purifier. Common areas are set up for quiet social time and group work. Movement spaces support light sessions guided by staff. High-speed fiber internet is available 24/7 for essential communication, which protects sleep and group focus. The setting is green and near the river, which many adults find calming and makes unplugging easy during early recovery. If you have special needs for bedding or room features, speak with admissions before you fly so we can prepare.

Question 5

What does the Bangkok Hospital medical checkup include and why is it part of my stay?

Accepted Answer

Early in your stay, Jintara arranges a full health check at Bangkok Hospital Chiang Mai. The checkup often exceeds what is typically covered by doctors in western countries, and includes a physician-led physical examination, full blood spectrum, liver function test, kidney function test, laboratory tests, an EKG, and a chest X-ray as standard. These results help the team understand your baseline health, any silent risks, and current medication needs. The psychiatrist and nursing team review the report and align detox plans and therapy pacing with your medical status. When indicated, follow-up tests or referrals are arranged through the same hospital network. Including the checkup early removes guesswork and sets a clear foundation for safer detox, better sleep, and more effective therapy work. The cost of this checkup is included in your program, and transport is arranged by the centre. If you have recent imaging or lab results, bring copies so the doctor can compare trends.

Question 6

Who will be caring for me day to day and at night?

Accepted Answer

Your daily care team includes Thai nursing staff who are awake through the night, a psychiatrist who oversees detox medication and reviews progress, and master’s-level therapists who guide individual sessions and CBT groups. An EMDRIA-certified clinician is available for trauma therapy when appropriate. Operations staff maintain a supportive environment each day by coordinating your meals, taking care of housekeeping and any transport needs so your time is reserved for clinical work and rest. The owner remains engaged in admissions and logistics and is available to you during the stay. The small census means you will see familiar faces across shifts. The clinical team at Jintara shares information in structured handovers so care remains consistent throughout the entire length of your addiction treatment program. If symptoms change between sessions, nursing can contact medical leadership promptly for a same-day plan update.

Question 7

Do you only admit adults and how many clients are in residence at once?

Accepted Answer

Jintara typically admits adults who are ready to engage in a focused, medically supported program. The center runs at a maximum of ten clients at a time. A small group keeps groups calmer, shortens wait times, and makes it easier to stick to the schedule. It also supports better sleep because days stay quiet and predictable. You will have time with your individual therapist in the first few days without having to compete for basic clinical attention like at facilities with larger group numbers. This addiction rehab is adult-only, and our residential rehab model supports steady progress.

Question 8

What does a typical first week in an addiction treatment facility look like?

Accepted Answer

Arrival day focuses on comfort, intake, and rest. Nursing completes a safety screen, confirms recent use, and reconciles medications. If detox is indicated, the psychiatrist sets a symptom-based plan and schedules reviews. Early in the week you attend Bangkok Hospital Chiang Mai for the full checkup. Once medically ready, you begin individual therapy and CBT skills. Core topics include urges, sleep hygiene, mood loops, thinking traps, and boundaries. Psycho-education makes the medical side of recovery clear, such as withdrawal timelines and medication literacy. Movement blocks support sleep and energy and are adjusted to your status. Evenings close with short check-ins and wind-down practices. Weekends include a supervised outing that lets you practice simple boundaries in real settings without pressure. Sundays start with a structured social lunch out, then return to the centre for on-site massage, rest, and quiet time. We call it self-care Sunday because the day is built around recovery basics: real food, a slow pace, and time to think.

Question 9

Do you offer EMDR and who is a good fit for it?

Accepted Answer

Jintara offers EMDR when, after detailed assessment, we believe that trauma or PTSD contributes to your addiction and mental health issues. The only EMDRIA-certified clinician in Thailand provides the work within a careful preparation framework. You and your therapist first confirm goals, practice grounding skills, and review medical status, including the hospital results and current sleep. EMDR is introduced when you are stable enough to process and to recover after sessions. It is not a race. The pace matches your nervous system and your progress in core CBT skills. EMDR can help reduce reactivity to old cues, ease shame cycles, and clear space for healthier choices.

Question 10

What do fees include and what is the early departure policy?

Accepted Answer

Program fees include your private room, on-site care, full medical checkup, individual therapy, CBT groups, EMDR when indicated, awake nursing, routine safety testing, movement blocks, and a supervised weekend outing. Meals and housekeeping are part of your stay. A deposit secures your room and start date. The first four weeks are payable on arrival. If you leave early for reasons outside your control, unused paid days may be credited toward a future return within twelve months. Cash refunds are not offered for remaining days. Rule breaches can lead to discharge without credit. For a detailed inclusions list and current availability, see the pricing page or speak with admissions.

Question 11

How discreet is the admissions process and who will I speak with first?

Accepted Answer

Admissions are private and owner-led. Your first conversation is with the owner, Darren Lockie, who will ask about your reason for considering rehab, your goals for rehab, your recent use, current medications, health history, and timing for starting treatment among other things. The call is confidential and will give you an actionable way forward regardless of staying at Jintara. The goal is to confirm clinical fit, map travel needs, and plan the first forty-eight hours so you know exactly what will happen every step of the way. After the call, you receive a clear checklist that covers paperwork, packing, and flight details. Airport transfers are arranged in advance. On arrival, a staff member meets you at the airport which is about 20 minutes from the facility. Intake happens in your private room with our support team. If detox is needed, a psychiatrist appointment is set promptly. All client information is handled strictly on a need-to-know basis, and will not be shared with anyone, with your signed approval. Confidentiality is assured.

Question 12

Can family visit or join sessions and how is contact managed?

Accepted Answer

Family contact is guided by your consent and clinical timing. In the first days, focus stays on medical stability and sleep. Visits are considered once you are ready and are scheduled in a way that supports recovery, not stress. Phone contact follows house rules that protect the group and your rest. Families can join a structured call to review boundaries and aftercare plans when that makes sense. If a loved one needs guidance on how to support you after discharge, your therapist can offer simple, practical steps. If a visit is not helpful yet, the team will explain why and set a review point. The aim is to support your work, not to add noise.

Question 13

Which substances and co-occurring concerns do you treat?

Accepted Answer

Jintara treats adults with alcohol addiction, prescription medication addiction, drug addiction, and other substance use disorders when on-site management is clinically appropriate (including opioid addiction when safe to manage). Many clients also experience mental health issues such as anxiety, depression, low mood, sleep problems, or trauma-related symptoms. Care plans address both the substance use and these concerns through CBT, individual therapy, careful medication schedules, and EMDR where indicated. Our drug rehab team supports complex cases. If an acute psychiatric or medical issue appears that requires hospital care, escalation happens through established links and your plan is updated after the hospital visit. If your situation requires a higher level of ongoing care than a residential program can provide, the team will discuss referral options that protect your safety.

Question 14

What are your hospital escalation pathways and when are they used?

Accepted Answer

Escalation pathways exist for medical and psychiatric risks that exceed residential scope. Examples include severe withdrawal risk, chest pain, persistent vital sign instability, or a mental health issue that needs inpatient assessment. Bangkok Hospital Chiang Mai is the primary partner for urgent medical needs, and transport is arranged by staff. If you go to hospital, the team shares essential information to support continuity, then updates the plan when you return. Hospital pathways are not a sign that treatment failed. They are a protective part of care that keeps you safe through unpredictable events. Most clients return to the center the same day and resume the program with adjustments agreed by the doctor and therapist.

Question 15

What about meals and dietary needs during my stay?

Accepted Answer

Meals are balanced and familiar to support energy and sleep in early recovery. Hydration is encouraged at set points during the day. If you have dietary restrictions, allergies, or cultural preferences, share them during admissions and again at intake so the team can plan your menu. Caffeine is available in moderation and follows house rules that protect sleep. Nicotine support is available within policy limits. Snacks are offered at scheduled times to stabilize blood sugar during detox. If you are under a physician’s guidance for specific nutrition needs, bring documentation so the kitchen and nursing teams can follow that advice.

Question 16

What should I pack and what should I leave at home?

Accepted Answer

Pack comfortable clothing for a warm climate, athletic shoes for movement, modest swimwear if you plan to use water spaces, and a light jacket for cooler nights. Bring current prescriptions in original labeled containers, a list of medications with doses, and any recent medical letters. A simple journal and one book are helpful between sessions. Leave valuables, large amounts of cash, and non-essential electronics at home. Substances and paraphernalia are not allowed on site. The center provides bedding, towels, basic toiletries, and laundry support. If you have a specific medical device, confirm with admissions so staff can prepare charging and storage.

Question 17

How soon can I start and how do I plan to travel?

Accepted Answer

Availability changes quickly due to the small census. Speak with admissions for the next openings and the best arrival window. Chiang Mai connects easily from Bangkok and major hubs in the region. Share your flight details so transfer can be arranged. In most cases a visa on arrival is all you will need. If a clinical review suggests hospital detox first, the team will explain the steps and timing. The aim is to set a start date that matches your health needs and travel reality, then get you here with the fewest uncertainties. If you need extra time to arrange work or family commitments, the deposit holds your place in the residential treatment program while you prepare.

Question 18

What happens after I leave and how is aftercare handled?

Accepted Answer

Before discharge, you complete a clear aftercare plan with your therapist. This includes a personalised treatment plan, medication summary, local referral options, sober living options if needed, and steps for the first thirty days at home. You also review sleep strategies, boundary scripts for family and work, and a schedule for continued therapy. If you live far from Chiang Mai, the team focuses on referrals close to home and can share your hospital checkup results with your consent. Flying home directly is recommended so there is no long gap between program rhythm and home routines. When appropriate, your aftercare may include outpatient treatment with local providers so gains consolidate.

Question 19

How does Outpatient treatment promote a lasting recovery for clients?

Accepted Answer

Jintara is a residential program; outpatient treatment is used as an aid for your healing process as you continue to face addiction issues, not a substitute for detox or early stabilisation. Before discharge you leave with a written plan that includes local therapy or psychiatry, SMART Recovery options, and scheduled check-ins. We share a medication summary, a clinically made personalised treatment plan for overcoming addiction into the future, and we aim to book first appointments within 7 to 14 days of departure. If you live in Thailand or nearby, we refer to trusted providers; if you live elsewhere, we coordinate options close to home. Short bridge sessions by phone or video may be arranged when clinically appropriate to support the handover.

Question 20

Is your addiction rehab program suitable for people with diagnosed Eating disorders?

Accepted Answer

Jintara is not a specialty service for eating disorders or similar behavioural addictions. Our internationally certified therapists cater to adults whose primary issue is substance use, and we can work with disordered eating as a co-occurring concern when medical status is stable. Early in care you complete a hospital check (doctor exam, labs, EKG, chest X-ray) to screen for risks such as electrolyte imbalance. Meals are structured; nursing tracks hydration, weight trends, and symptoms when needed. Therapy and personalised treatment addresses food-related thoughts and trauma drivers using CBT, with EMDR when appropriate. If your BMI, labs, or symptoms point to risk that needs specialist care or hospital monitoring of physical symptoms, we arrange referral or escalation.

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