Clinical Governance, Safety and Oversight Framework at Jintara

Jintara Rehab is a private, adult-only residential addiction treatment and dual-diagnosis centre operated by Lanna Health Care Company Limited, registered under Thai law. The facility is registered with the Thai Ministry of Public Health as Jintara Wellness Center and Rehab under licence number SFD 50:13-106. Initial registration as a drug rehabilitation centre under the Narcotics Code was granted on 8 September 2013. The current Jintara program opened in January 2022.

Regulatory oversight sits with the Ministry of Public Health Secretariat Office of the Drug Addiction Treatment and Rehabilitation Committee. Licence documentation is available on request from admissions. The registered street address is 76 Moo 5 Pa Dat, Sanphakwan, Hang Dong, Chiang Mai 50100, Thailand. Tax ID and legal-entity details are published in the site footer.

Board-certified addiction psychiatrists are accessed through partner hospitals rather than held on staff. This structure keeps psychiatric oversight independent and continuous, with no single-physician dependency. On-site psychiatric assessment happens on admission, the detox plan and medication schedule are signed off the same day, and psychiatric input continues through detox and throughout the program as clinically indicated.

On-site clinical operations are led by Khun Khwan, Head Nurse and Operations Manager, who runs the 24/7 awake nursing rota and co-signs hospital referrals. Jintara holds formal medical care agreements with two partner hospitals in Chiang Mai, dated February 2026 and May 2025 respectively, both compliant with the Thai Personal Data Protection Act (PDPA 2562/2019). The medical-oversight approach follows NIAAA guidelines on medically supervised detoxification.

Standardised clinical instruments are used on admission and throughout detox to quantify withdrawal severity and mental-health acuity. Scoring thresholds drive the frequency of nursing checks and trigger escalation when required. The tools in routine use at Jintara are listed below, each with its validated scoring range and clinical purpose.

Every detox plan is written by the hospital psychiatrist on admission, informed by the substance history, physical examination, and Day 2 hospital workup. The pathways below are the standard clinical templates. Individual plans are adjusted for polysubstance use, co-occurring medical conditions, and psychiatric risk factors. Detox never runs in isolation at Jintara: therapy begins on Day 1 and the medical detox program is integrated with psychological treatment throughout.

Jintara holds formal medical care agreements with two partner hospitals in Chiang Mai. The agreement with Bangkok Hospital Chiang Mai, signed February 2026, covers credit-backed referral for urgent medical care. The agreement with Chiangmai Ram Hospital, signed May 2025 with a two-year term, covers outpatient, inpatient, and annual health-check services. Both agreements follow Thai Personal Data Protection Act (PDPA 2562/2019) standards.

When a client's clinical symptoms exceed what can be safely managed on site, the on-duty nursing team escalates to the appropriate partner hospital without delay. Escalation triggers include symptom severity crossing pre-agreed thresholds, vital-sign changes outside safe ranges, cardiac or neurological warning signs, and any patient-reported pain or distress that clinical judgement flags as worth hospital eyes. Transfer decisions are authorised by the psychiatrist on duty.

Jintara operates at approximately 3.2 staff to every client, with 32 staff supporting a maximum of 10 clients at any time. Awake nursing cover runs 24 hours a day, with vital-sign checks every four to six hours during active detox and every one to two hours when CIWA-Ar or COWS scores are elevated. Named clinical leads carry the credentials below.

Informed consent is obtained on admission, covering the program structure, medication plan, data handling under Thai PDPA, confidentiality boundaries, and the client's right to leave except where clinically contraindicated under Thai law. Consent is revisited whenever the treatment plan materially changes, and any use of client stories or quotes in Jintara's content is gated on separate written consent.

Confidentiality is governed by the Thai Personal Data Protection Act 2562 (2019). Family contact during treatment is permitted only with the client's written consent, and third-party disclosures (employers, referrers, legal counsel) are routed through the Clinical Director. Co-occurring medical and psychiatric conditions are documented at admission and managed jointly with the partner-hospital teams. Where a condition falls outside Jintara's operational scope, referral out is preferred to accepting a poor clinical fit.

Transparency about scope is a core part of Jintara's governance posture. The facility operates within a defined clinical envelope, and admissions will refer out when a prospective client's needs fall outside it. The lists below cover the client types and clinical presentations that Jintara does not accept, together with the most common referral routes.