Client
FEEDBACK
Client feedback is very important and we are thankful for all feedback we receive – positive or negative. It helps us understand what is working and what areas we need to improve for our clients.
We do not solicit feedback from clients, and we do not edit feedback. The only thing we do, at the clients request, is not publish their name.
Some of the feedback was generated on Google My Business, before we decided to remove that listing because of client feedback for client privacy and confidentiality concerns.
“I’d go as far to say that Jintara saved my life. I have to credit the amazing staff at Jintara“
I remember that very first phone call. I had almost given up, and didn’t really expect anyone to answer the phone that late at night. But I spoke to the Owner (Darrin) personally for over 1 hour and he was patient and caring and really understood my needs. The next day, I had an assessment with a Therapist (Ken) and we again discussed my needs and what my program would look like, and for the first time in a long time, I had some hope…
A week later I was in Jintara. I stayed 2 months and it was probably the best decision of my life. I’d go as far to say that Jintara saved my life. I have to credit the amazing staff at Jintara – from the support team and nurses, to the therapists, fitness staff, massage lady, Chefs, housekeepers and even the gardener. I cannot thank you enough for what you gave me. Credit also to all the other clients, some of whom I stay in touch with and we check in on each other. It was a remarkable experience, far beyond what I expected.
Thank you for everything Jintara.
“It was an amazing experience“
My journey began in Dara Rehab in 2017. Unfortunately COVID found me without a job, no access to the gym and limited places I could go. I relapsed due to sheer boredom and anxiety and could net even get admitted into rehab. I called Dara, only to find out it had not yet reopened, but was able to go to Jintara, and received my Alumni discount (thank you). I initially planned t stay 4-weeks, but extended to 6-weeks. It was an amazing experience – very different to Dara in that it was only 9-clients when I was there, and in Chiang Mai instead of the island. I prefer the smaller group size and he older demographic…as well as the rooms.
I really appreciated all the staff, especially Lek, my trainer and the Chefs, and of course, the Therapists. If you are looking to chat with someone who has been to Jintara, I have offered my WhatsApp to Jintara for you to contact me, and could not speak more highly.