Client
FEEDBACK
Client feedback is very important and we are thankful for all feedback we receive – positive or negative. It helps us understand what is working and what areas we need to improve for our clients.
We do not solicit feedback from clients, and we do not edit feedback. The only thing we do, at the clients request, is not publish their name.
Some of the feedback was generated on Google My Business, before we decided to remove that listing because of client feedback for client privacy and confidentiality concerns.
“You guys got me mentally, physically and emotionally back on track and motivated. My Therapist was incredible.“
Dear Darren and everyone at Jintara, Sorry I took so long to send you an update. I just wanted to let you know I am doing great and still sober after 4 months. I started a new job 2 months ago, and really, I could not be happier with my life. I just wanted to say a huge thank you to everyone at Jintara. I was feeling pretty low when I made the decision to come to Jintara. You guys got me mentally, physically and emotionally back on track and motivated. My Therapist was incredible. My fitness routine helped me lose 5kg, and tell Lek I am now nearly 10kg lighter. The Chefs, my masseuse, the nurses and everyone were amazing. And the front desk team were so helpful…even on my difficult days…sorry about those. My family are so pleased have me back and also send their gratitude. I wish you all the best and I would not hesitate sending anyone who needed help to Jintara. Much love and thanks.
“Jintara was really a life-changing experience“
Jintara was really a life-changing experience. The staff and counselors go above and beyond to make sure they provide a safe, comfortable, and soul-healing experience. I not only felt supported in my recovery journey, they made me feel like I BELONGED to something more than myself.
It seems maybe trivial and simply “pampering,” but by Jintara providing arguably Luxury services like deliciously cooked meals, clean clothes and living space, and assistance in almost every aspect of my stay, it takes away headaches of every day life so I could focus on the purpose for which I was there. Not to mention extras of holistic health, massages, and outside journeys that were truly inspiring.
They also provide a private, comfortable, beautifully styled apartment like accommodation that made me feel like I was not just a guest, but I was taken care of.
I cannot say enough good things about the staff. Management, nurses, and dietary, caregivers, they were all just so lovely and supportive. And I felt like Darren really takes a hands on approach and truly cares about feedback and how clients feel; not just for show.
I would send people to Jintara a thousand times over for appropriate recovery needs. As the kids say on TikTok, 11/10 highly recommend.
Thank You all so much
“Jintara is not my first rehab, and if Jintara was in the US“
Jintara is not my first rehab, and if Jintara was in the US, it would be the equivalent of a rehab 4 or 5 times the price. My experience far exceeded my expectations in terms of the therapy program, facilities, private room (I shared rooms in the US), food, outside activities, fitness options, but most of all, the amazing staff. I felt like the staff really cared about me, and pushed me when I needed it, and were always available. It was the best 8-weeks I remember for many years.
Jintara works. There is nothing I would change for my experience. I did enjoy the over-30 year old patients and it made the groups and conversations more relevant and relatable, and outside fitness and excursions more fun.
All I can say is that if you are serious about rehab, consider Jintara Rehab.
“Everyone at Jintara, from the support staff to the counsellors and management are attentive and caring.“
The Jintara team put me at ease before I even booked my flights. A phone call rather than an email. Listening, hearing me. This is something I felt throughout my stay.
Everyone at Jintara, from the support staff to the counsellors and management are attentive and caring. The process, structure and care provided suited me perfectly. The limited number of patients allowed for more meaningful conversations and a deeper level of care.
As an addict I can never realistically say I’m cured however my stay at Jintara provided me with the tools and the confidence to succeed in living a sober life.
“It combines the best of everything to make the journey to wellness both challenging and pleasant one and bought about real and actual change.“
Joining in this refresher week at a Jintara rehab was transformative and worthwhile. It allowed me to reconnect with a supportive community and reinforce my commitment to a healthy lifestyle.
I gained valuable insights and relapse prevention strategies through therapy sessions, group discussions, and workshops.
But what truly stood out were the holistic wellness activities and the personalised support I received. They equipped me with the tools to continue growing on my journey. This experience has strengthened my recovery path and allowed me to embrace a fulfilling life. I highly recommend it.